Privacy Policy

1. About Pass NHBRC Test

Pass NHBRC Test is an independent educational website providing study materials and practice resources for people preparing for the NHBRC technical assessment. We are not an NHBRC-registered training provider and are not affiliated with or endorsed by the NHBRC.

2. Information We May Collect

Account information

• Name and email address
• Login credentials and account status
• Information submitted to support

Purchase information

• Products/packages purchased
• Transaction reference, date, amount and payment status

Payments may be handled by third-party providers. We do not intend to store complete bank card details on our servers.

Practice information

We may collect questions attempted, answers submitted, scores, progress, saved questions and practice history to provide learning features.

Technical information

Depending on the website configuration, we may collect IP address, browser/device information, pages visited, access times, referrer information and cookie/session data.

3. How We Use Information

We may use information to manage accounts, process purchases, provide digital materials and simulator access, show learning progress, respond to enquiries, send service messages, improve and secure the website, prevent fraud and meet legal or accounting obligations.

4. Lawful Processing

We process information where permitted by law, including to fulfil a purchase or service, comply with legal obligations, act on consent where required, or pursue legitimate interests that do not unjustifiably prejudice your rights.

5. Sharing Information

We do not sell personal information. Necessary information may be shared with service providers supporting hosting, payments, email, security or analytics. We may also disclose information where legally required or reasonably necessary to protect our rights, users or services.

6. Payments

Checkout may use PayFast or another payment provider displayed on the website. Their terms and privacy policies may apply. We may receive transaction confirmation, reference, amount and status to fulfil your order.

7. Cookies and Analytics

Cookies or similar technologies may maintain sessions, keep users signed in, remember preferences, support security and understand usage. Browser settings can manage cookies, though some features may not work if they are disabled. Where required, consent will be obtained for non-essential cookies.

8. Marketing

Service communications may be sent about your account or purchase. Marketing messages will be sent where permitted by law and with consent where required. You may unsubscribe from marketing; essential service messages may still be sent.

9. Security and Retention

We take reasonable technical and organisational steps to protect information, but no online system is completely secure. We retain information only as reasonably necessary for services, records, disputes, legal obligations and legitimate interests. When no longer required, we take reasonable steps to delete, destroy or de-identify it, subject to legal retention duties.

10. Your Rights

Subject to applicable law, you may request access to or correction of information, request deletion where appropriate, object to certain processing, withdraw consent where applicable, or complain to the Information Regulator. We may verify your identity before responding.

11. Third-Party Websites and Children's Privacy

We are not responsible for third-party websites’ privacy practices. Our services are intended for people legally able to create accounts and enter relevant transactions. Contact us if you believe a child’s information has been collected unlawfully.

12. Changes

We may update this policy. The latest version and its update date will be posted on this page.

13. Contact

Information Regulator of South Africa: inforegulator.org.za